Privacy Policy

Coach 1%
Effective Date: 04/06/2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Coach 1% (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Physical address

Payment information when you purchase a program, service, or subscription

Business-related information you voluntarily provide, such as your coaching business goals, current offer, target audience, revenue goals, marketing information, and onboarding responses

Opt-in records and timestamps for communications, including SMS and email

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar tracking technologies

Customer Communication Information

Records of inquiries, applications, and support requests

Appointment details and call scheduling information

Coaching history, account activity, and feedback

Communication preferences

2. How We Use Your Information

We use collected information to:

Provide and improve our coaching, consulting, education, and support services

Process transactions and payments

Communicate with you about your account, purchases, appointments, coaching updates, and support requests

Deliver onboarding materials, program access, reminders, and important service-related notifications

Improve website functionality, user experience, and internal operations

Maintain records of communication preferences and consent

Ensure security, detect fraud, and protect our business

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to Coach 1% services, which may include:

Appointment reminders

Application or onboarding updates

Program reminders

Account notifications

Customer support messages

Promotional or marketing messages, where permitted and where you have provided the required consent

Opt-In & Consent

You will only receive text messages if you have explicitly opted in

We maintain timestamped records of opt-in actions and consent where applicable

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations

Opt-Out Instructions

You can cancel SMS notifications at any time by replying STOP

You may receive a final confirmation message confirming your opt-out

No further SMS messages will be sent unless you opt in again

Opt-out requests are processed as soon as reasonably practicable

Message Frequency & Content

Message frequency may vary depending on your interactions with Coach 1%

Messages may include service, account, support, and promotional content based on your consent and relationship with us

Help & Support

Reply HELP for assistance

You may also contact us at [Insert Business Email] or call (386) 853-9203

Carrier Information

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service platforms, CRM systems, payment processors, or SMS delivery providers, is permitted only as necessary to operate our business and provide services to you.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Service Providers

We may share information with trusted third-party vendors who help us operate our business, such as:

Payment processors

Scheduling tools

CRM systems

Email service providers

SMS platforms

Website hosting and analytics providers

These providers are only given the information necessary to perform their services and are expected to maintain confidentiality and security.

Legal Compliance

We may disclose information:

If required by law

To comply with legal obligations or valid governmental requests

To protect our rights, property, safety, or users

Business Transfers

If Coach 1% is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction, subject to this Privacy Policy or a substantially similar policy.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure access controls

Encryption where appropriate

Use of reputable third-party platforms

Periodic monitoring of systems and processes

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Analyze traffic and usage patterns

Remember user preferences

Improve website performance and user experience

Support marketing and retargeting efforts where applicable

You may control cookies through your browser settings. Disabling cookies may affect certain features of the website.

7. Your Rights & Choices

You may have the right to:

Access, update, or correct your personal information

Request deletion of your personal information, subject to legal and operational obligations

Opt out of marketing emails by clicking unsubscribe

Opt out of SMS communications by replying STOP

Request information about how your data is collected, used, or shared

Withdraw consent for future communications where applicable

To exercise any of these rights, contact us using the contact details below.

8. Third-Party Links

Our website or materials may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices of those third parties. This Privacy Policy applies only to information collected by Coach 1%.

9. Children’s Privacy

Coach 1% services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our website, services, or communications after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

Coach 1%
Owner: Joe Muscat
Phone: (386) 853-9203
Email: [Insert Business Email]
Website: www.1-coaching.com
Address: [Insert Business Address]

By using our website, services, or communication channels, you consent to this Privacy Policy.